Overweight/Oversize parcel Service
Mainland China’s return and transfer service
Join us as pickup point
For parcels 101 kgs and over, please refer to “Overweight/oversized fee table”. (*Not including the surcharge)
Single goods length over 199cm, surcharge of HKD180 will be added.
Single goods heavier than 29.9kg, surcharge of HKD180 will be added.
If the length of a single piece exceeds 219cm in length or exceeds 49.9kg in actual weight, please contact customer service for a separate quotation.
Customers are required to make their own judgment as to whether the cargo is suitable for handling and access to the lift.
If the delivery address needs to be handled by stairs, please contact our customer service for the collection fee before the shipment, otherwise the delivery staff will only sign the guest on the ground.
The actual weight and volume of the goods will be heavy (for details, please refer to the Frequently Asked Question point 15), whichever is the heaviest for billing weight, used to calculate shipping costs.
Length x Width x Height (cm) ÷ 6,000 = Volume Weight (kg)
Customers have the obligation to explain before delivery or contact customer service for the address of delivery need to be transported to the stairs service,
If the customer did not specify the delivery address provided by the elevator, the logistics company will notify the customer to collect the goods on the ground;
For those who do not have a lift or lift at the recipient’s address or where the lift is located on the first floor, handling charges and restrictions apply:
Weight limit: the actual weight of a single piece of cargo within 10kg, the total number of pieces or the total actual weight within 50kg. Size limits: long + wide + high ≦ 120cm, unilateral length within 60cm.
Charges: Within the above restrictions, additional shipping charges of HK $ 30 per piece for each floor will be required. If the place of transport is not a staircase between floors, for example, a staircase in front of / on a building, A layer of units of calculation or 8 steps will be count as 1 floor.
All schools, colleges, universities or dormitories must be reserved for delivery.
If a 5.5-ton truck cannot enter, it shall be deemed as non-dispatched. (If necessary, please contact customer service)
Customers are obliged to contact the customer service staff before delivery to explain that the delivered address does not provide free temporary parking (delivery);
If the parking lot at the delivery address does not have free temporary parking or unloading, Group N Ship Limited will reserve the parking fee for the temporary parking or unloading period.
Non-delivery area :
The Waterfront, The Arch, Sky 100, The Cullinan, The Harbourside, Sorrento, Sai Kung(But not other places in Sai Kung area, such as Hang Hau, Tseung Kwan O, etc.)
BARKER ROAD, BORRETT ROAD, MOUNT AUSTIN ROAD, MAGAZINE GAP ROAD, DEEP WATER ROAD, SHOUSON HILL ROAD WEST,SHOUSON HILL ROAD EAST,FUK KWAN AVENUE,LUGARD ROAD,BOWEN ROAD,The Peak / Victoria Peak,Mid-level,Hong Kong Convention and Exhibition Centre,Tramway Path, Shek O, Stanley,Repulse Bay,Tai Tam, Deep Water Bay
KAU LUNG HANG, Man Kam To, Closed Area, Clear Water Bay, Lok Ma Chau, TVB City, Lo Wu, Ta Kwu Ling, Mai Po, Tai Mo Shan, Kau Sai Chau, Ma Wan, Park Island, San Tin
Lantau Island(Not include Tung Chung),Discovery Bay,Chek Lap Kok,Hong Kong International Airport,Disneyland,Mui Wo,Pui O,Changsha,Tong Fuk,Shek Pik,Ngong Ping,Tai O,Lamma Island,Yung Shue Wan,Pichic Bay,Peng Chau,Cheung Chau,Tung Lung Wan,Po Toi,Lung Kwu Chau,Crooked Island,Hei Ling Chau,Grass Island,Soko Islands,Po Toi,Po Toi Islands,Beaufort Island,Castle Rock,Sung Kong,Waglan Island,Mat Chau,Yim Tin Tsai
Swimming Pool，Park，Cemetery，Pier, Tsuen Wan Abattoir
Tunnel Toll Plaza,Container Port / Container terminal,Railway station,MTR Station,Railway station / MTR Station,Funeral parlor,Site,Church / Chapel, Government Department
Before using logistics services, please read the
Terms and Conditions
Copyright 2016 Group N Ship